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Services

Lost and found

Bild vergrößernYou lost your bike or something else?; Quelle: Stadtgemeinde Salzburg, J. Killer

You lost your bike or something else?; Quelle: Stadtgemeinde Salzburg, J. Killer

Bild vergrößernMirabell Palace; Quelle: Stadtgemeinde Salzburg, J. Killer

Mirabell Palace; Quelle: Stadtgemeinde Salzburg, J. Killer

Lost and Found service in Mirabell Palace

Duty:
The lost and found service accepts lost items, records loss reports, detects loss-makers and returns lost items to the loss makers.

Legal situation in Austria:
Finders must deliver located items (excluded items less than € 10,--) to the lost and found service in Mirabell Palace.

Adress & contact:
Mirabell Palace
Mirabellplatz 4
Groundfloor, entry 3 (well bus connection)
Phone: 00436628072-3580
Email: lostandfound@stadt-salzburg.at 

Private research can also be done among others at www.fundamt.gv.at or www.fundinfo.at
You are also free to contact service hotline 0900 600 200 (fee € 1,36/min.)

Office hours:
Monday – Thursday 7.30 to 16.00 h
Friday 7.30 to 13.00 h

Loss Report:
Some institutions, especially insurance companies sometimes need an official loss report to refund the lost amount. The lost and found service therefore issues loss reports (in german language) for this purpose on demand of the loss-maker.

How to prove the property of lost item?
All lost items can only be returned to the legal owner. The prove of property can be done among others by

  • presenting the invoice of lost item
  • showing a second key of same type (in case of lost key)
  • input of the right code (in case of lost mobile phone)
  • exact description of lost item and exact place and date of loss

 

Return of lost item:
For collecting the lost item at the lost and found service please submit a proof of identity (passport or the like). 

Have you lost or perhaps found something? Please always file a loss report! The Lost and Found Service locations of the individual Municipal District Offices [Magistratisches Bezirksamt] are connected online with the Central Office: help.gv.at 

Noch Fragen?

Stand: 17.10.2012, Richilde Haybäck